Most small businesses weak on phones

A majority of Americans use their cell phone at least once a day, and an increasing number of small businesses and startups are employing mobile devices for business purposes.

However, even with this increase in use, a surprising number of small businesses have yet to tap into the benefits a mobile strategy can bring, particularly considering the cost and mobility benefits new technology services offer, such as a virtual phone system.

According to a recently released Small Business Mobile Survey by, more than 61 percent of companies surveyed have no clear mobile strategy in place. Conversely, nearly 70 percent of SMBs said they believe mobile marketing is the key to business growth within the next five years.

“With more and more consumers specifically searching for local businesses on their mobile device, it is imperative that small businesses invest in a mobile presence,” chairman and CEO of David Brown said in a press release.

This is especially pertinent given that nearly half of Americans are using smartphones. In February 2012, research from the Pew Internet and American Life Project showed 45 percent of U.S. cell phone owners have an internet-enabled device, Fox reported.

This development can give businesses that utilize cloud services such as a virtual phone system the ability to incorporate professional features like call forwarding or call recording.

Small businesses that incorporate a virtual phone system from a provider such as United World Telecom or Onebox gain the advantages of a professional phone system without the high cost and need to install hardware. Benefits include a professional greeting, extensions, call forwarding, call recording, voicemail to email, and more.


Call Forwarding Telephone Numbers Serve Small Businesses Well

Call forwarding phone numbers are easy to obtain, provide instant business benefits

If you run a business out of your home, at some point you’re going to both want and need a toll-free phone number. It’s a given. You really can’t be available to a wide range of customers, appear professional, and be service-oriented unless you have one.

At the point that you begin investigating your options, you’ll probably do a search on the internet, and then become overwhelmed with choices – companies touting how their services are better than any of their competition.
So what’s important when you do your search, and are ready to sign up with a provider? Keep your eyes out for the following benefits, as they will be important when gaining a call forwarding number:

  • You will want your own private number, and not just an extension.
  • Sign on with a service that doesn’t require you to have a dedicated line. Your toll free number can ring on your existing phone line.
  • Make sure your customers will not ever get a busy signal. Your service should automatically route calls to one of your other numbers or go to voicemail.
  • See whether your call forwarding number will be yours to keep, even if you change services.

Consider getting a call forwarding number from Global Call Forwarding to increase attention and make your company memorable! The benefits of getting a call forwarding phone number are great, as you will appear even more competent, professional and accessible. Finding the right provider will help you make the switch with ease.


Total Telecom Solutions

AirWalk’s unique product line combines the design innovation of the next generation of IP-based Radio Access Networks with the simplicity and usability required by operators, resulting in solutions that outperform legacy equipment.

AirWalk’s call forwarding solutions have proven to raise the bar for network performance and efficiency in a number of ways:

  • Reduce CAPEX equipment costs by utilizing an all IP system
  • Reduce OPEX and deployment costs by offering compact, easy to install systems
  • Improve time to market by reducing deployment costs
  • Improve system performance by reducing latency

A full line of products are available to accommodate every network expansion need including the emerging femtocell market, the established macrocell market, and special network projects.